# Telecoms, utilities and credit blacklists

Source: https://iberfacil.es/en/services/telecoms-utilities
Markdown: https://iberfacil.es/en/services/telecoms-utilities.md

## Bills you do not recognise and credit blacklists

 First consultation, viability study and quote:  **Free until 5 January 2027**  Tell us about your case

We challenge wrongful bills, botched number transfers and undisclosed lock-in terms, and get your data removed from credit blacklists.

 First consultation, viability study and quote:  **Free until 5 January 2027**  [Tell us about your case](https://iberfacil.es/en/contact)

### TELECOMS, UTILITIES AND CREDIT BLACKLISTS

#### What is included

- Complaint to the operator and to the sector regulator
- Request for removal from credit files and complaint to the data protection authority
- Calculation of compensation for wrongful listing where applicable

#### Price

Closed price

€90.75 VAT included

€75.00 + €15.75 VAT (21%)

 Price valid until November 24, 2026.

Prices include VAT. Public fees are separate, in your name and without a mark-up.

### WHAT IS INCLUDED AND WHAT IS NOT PROMISED

Appearing on a credit blacklist over a debt that does not exist blocks mortgages and contracts for years. The law requires a prior demand and a certain debt: where either is missing, the listing is unlawful.

What it includes: complaint to the operator and to the sector regulator; request for removal from credit files and complaint to the data protection authority; calculation of compensation for wrongful listing where applicable. What it does not include: it does not include a court claim for damages, quoted separately where the listing caused you quantifiable harm. It is for consumers only: not for self-employed people or businesses contracting for their business.

#### DOCUMENTS YOU WILL NEED

- Invoices and contract with the operator.
- Communications and case number if you have one.
- The blacklist notification if you received one.

#### INDICATIVE TIMING

We answer your enquiry within 1 working day and send the written quote within 2 working days.

Once your documents are complete, we prepare the file between 2 and 5 working days.

We check your complaint date and the operator reply before approaching the competent authority.

See [the pricing page](https://iberfacil.es/en/pricing) for how we charge this kind of matter.

### How it works

1. **WE READ THE DOCUMENTS** We look at your bill, your contract or the credit blacklist letter and tell you what can be claimed and from whom.
2. **WRITTEN DEMAND** We ask for the contract, the disputed bills, your prior complaint if you made one and the blacklist notice. Price agreed.
3. **NEGOTIATION** We claim from the operator or the utility and, if they do not respond, from the sector authority; we ask the blacklist controller for removal.
4. **AGREEMENT OR NEXT ROUTE** If the listing was wrongful, we complain to the data protection authority and tell you whether there is compensation to claim.

#### What to have at hand

- Invoices and contract with the operator
- Communications and case number if you have one
- The operator reply if you have already complained

### Frequently asked questions

I WAS BLACKLISTED WITHOUT WARNING.

That is grounds for removal and may entitle you to compensation. We need to see whether a prior demand was sent.

THEY CHARGE A LOCK-IN I NEVER SIGNED.

If it was not disclosed and accepted, it is not enforceable. We challenge it.

CAN I COMPLAIN ABOUT ELECTRICITY OR GAS?

Each utility has its own route: first the supplier, then the arbitration board or the accredited body that applies. We look at it with your bill.

### RELATED SERVICES

People who come for “Telecoms, utilities and credit blacklists” often need one of these services too. If your case mixes several, it goes in a single file with a single quote.

- [Consumer authority complaint](https://iberfacil.es/en/services/consumer-complaint)
- [Banking: unfair terms and mortgage costs](https://iberfacil.es/en/services/unfair-bank-terms)
- [Insurance: claims and refused cover](https://iberfacil.es/en/services/insurance-claims)
- [Certified letters and formal demands](https://iberfacil.es/en/services/certified-demands)

[See everything we do in Out of court](https://iberfacil.es/en/services/out-of-court)

 This content is informative and educational: it is not legal advice and does not replace consulting a professional. If you need advice on your own case, [get in touch](https://iberfacil.es/en/contact).