Your question

For questions that are not a case: opening hours, invoices, how something works. If it is a case, use the form above and we will ask what it needs.

You can attach up to 5 files of up to 10 MB each: PDF or photos. If you do not have them to hand, send the request anyway.

Tell us what you need

In your own words. You do not need to know which service to ask for: that part is on us.

Your case

Tell us what it is about and we only ask what your case needs. If it is urgent — an arrest, a deadline expiring today — flag it and call us as well.

Step 1 of 2 Your case
Step 2 of 2 Contact details

We only ask for the basics so we can reply with context.

You can attach up to 5 files of up to 10 MB each: PDF or photos. If you do not have them to hand, send the request anyway.

What helps us to know

Three things save a round trip: since when it has been going on, whether any date is pressing (a notification, an appeal deadline, a hearing already listed) and which documents you already have. If you have none, say so and we start anyway.

A person reads every request, not an automated system, and we reply within 1 working day. We will tell you whether it is something we do, how we would go about it and what it costs. If it is not, we say so too, and where we can we point you to whoever can help.

Would you rather be seen in person? Find a partner point near you. Already a client? The status of your file and our replies are in your client area.

Tell us your case