What is included
- Initial session and assessment of whether the dispute can be mediated
- Mediation sessions with minutes of each
- Mediation agreement or, if none is reached, a certificate that it was attempted
Resolving the dispute without a judgment
First consultation, viability study and quote:
Free until 5 January 2027
Tell us about your case
We arrange mediation with an independent mediator. If there is no agreement, moving to arbitration is your decision and an arbitral institution runs it.
In short
Mediation and arbitration: we arrange mediation with an independent mediator. If there is no agreement, moving to arbitration is your decision and an arbitral institution runs it. We take care of organising it from start to finish, with a written quote before we start and your case visible in your client area. We ask for the dispute documents and the other party's details.
First consultation, viability study and quote:
Free until 5 January 2027
Tell us about your case
The service at a glance
WHAT IS INCLUDED AND WHAT IS NOT PROMISED
Mediation works when both sides would rather close than win: an independent mediator helps you talk, but does not decide for you. If there is no agreement, moving to arbitration is your decision, with the other side and in writing, and an arbitral institution runs it. Otherwise, the courts remain open.
What it includes: initial session and assessment of whether the dispute can be mediated; mediation sessions with minutes of each; mediation agreement or, if none is reached, a certificate that it was attempted. What it does not include: we do not arrange a mediation in a matter where we already act for one of the parties: neutrality is not negotiable. IberFácil is not an arbitral institution or an arbitrator, and does not mediate either: the arbitration is administered by the competent arbitral institution and the award is issued by its arbitrators; mediator and arbitrator are different people.
DOCUMENTS YOU WILL NEED
Documents about the dispute.
Contact details for the other party.
Mediation or arbitration clause in the contract, if there is one.
INDICATIVE TIMING
We answer your enquiry within 1 working day and send the written quote within 2 working days.
Once your documents are complete, we prepare the file between 5 and 15 working days.
A mediation normally closes in a few sessions; arbitration depends on the agreement and on the arbitral institution.
See the pricing page for how we charge this kind of matter.
How it works
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CAN IT BE MEDIATED?
We check whether the dispute can be mediated and whether the other side is willing. If so, the mediator calls you to the initial session.
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DOCUMENTS AND PRICE
We ask for the dispute documents and the other party's details, and confirm in writing the price and what it covers before we start.
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SESSIONS WITH THE MEDIATOR
An independent mediator runs the sessions, and minutes are kept of each one.
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AGREEMENT OR CERTIFICATE
If you agree, you sign the agreement and it can be notarised so that it can be enforced. If not, you receive a certificate that it was attempted, which you need to go to court.
What to have at hand
- Documents about the dispute
- Contact details for the other party
- Arbitration agreement or submission clause if there is one
Frequently asked questions
IS AN ARBITRAL AWARD LIKE A JUDGMENT?
It is binding and enforceable, with very limited grounds of challenge. That is why it should be decided on full information.
IS THE OTHER SIDE OBLIGED TO MEDIATE?
No. But in many civil matters you must try to settle before suing, and a party who skips the initial session without good reason may pay for it in costs.
DOES IT SATISFY THE PRE-ACTION REQUIREMENT?
In many civil and commercial matters you must try to settle before suing. If mediation ends without agreement, the mediator issues the certificate that proves it.
RELATED SERVICES
People who come for “Mediation and arbitration” often need one of these Out of court procedures too. If your case mixes several, it goes in a single file with a single quote.
See everything we do in Out of court
If what you have is a situation and you are not sure which procedure applies, start with I want to mediate a dispute.
YOUR CASE
Tell us about the dispute and whether the other side is open to talking.
REQUEST A QUOTE
Tell us about your case and which documents you already have. We tell you what fits, what is missing and what it costs.