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Resolving the dispute without a judgment

We act as a neutral mediation body and, where there is no agreement, move to arbitration, where a binding award closes the matter.

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Mediation and arbitration

What is included

  • Information session and assessment of whether the dispute is mediable
  • Mediation sessions with minutes of each
  • Mediation agreement or, if agreed, arbitration with an award

What is included and what is not promised

Mediation works when both sides would rather close than win. Arbitration works when they would not: it ends in a binding award, in months instead of years, and without the publicity of a trial.

What it includes: information session and assessment of whether the dispute is mediable; mediation sessions with minutes of each; mediation agreement or, if agreed, arbitration with an award. What it does not include: we do not mediate a matter where we already act for one of the parties: neutrality is not negotiable.

Documents you will need

  • Documents about the dispute.
  • Contact details for the other party.
  • Arbitration agreement or submission clause if there is one.

Indicative timing

We answer your enquiry within 1 working day and send the written quote within 2 working days.

Once your documents are complete, we prepare the file between 5 and 15 working days.

A mediation normally closes in a few sessions; an arbitration usually resolves within months, against years in court.

See the pricing page for how we charge this kind of matter.

How it works

Estimated duration: 15 days.

  1. We read the documents

    In an information session we see whether the dispute can be mediated, whether the other side is willing and whether mediation or arbitration suits.

  2. Written demand

    We ask for the dispute documents and the other party's details. Price agreed per session or per procedure.

  3. Negotiation

    We call the sessions with a mediator or an arbitrator from the network and record minutes of each one.

  4. Agreement or next route

    We close the mediation agreement, which can be notarised, or the arbitral award, which can be enforced like a judgment.

What to have at hand

  • Documents about the dispute
  • Contact details for the other party
  • Arbitration agreement or submission clause if there is one

Frequently asked questions

Is an arbitral award like a judgment?

It is binding and enforceable, with very limited grounds of challenge. That is why it should be decided on full information.

Is the other side obliged to mediate?

To settle, no, unless agreed or required. To attend the information session, in some cases yes.

Does it satisfy the pre-action requirement?

In many civil and commercial matters an attempt to settle is a procedural requirement. We evidence it.

Related services

People who come for “Mediation and arbitration” often need one of these Out of court procedures too. If your case mixes several, it goes in a single file with a single quote.

See everything we do in Out of court

If what you have is a situation and you are not sure which procedure applies, start with I want to mediate a dispute.

Your case

Tell us about the dispute and whether the other side is open to talking.

Step 1 of 3 Your case
Step 2 of 3 Details for your quote

This lets us tell you what can be done and what it costs without asking again. Leave blank anything you do not know.

Step 3 of 3 Contact details

We only ask for the basics so we can reply with context.

You can attach up to 5 files of up to 10 MB each: PDF or photos. If you do not have them to hand, send the request anyway.

Request a quote

Tell us about your case and which documents you already have. We tell you what fits, what is missing and what it costs.

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Tell us your case