First consultation, viability study and quote free until 5 January 2027 Tell us about your case

Harassment protocol, reporting channel and external investigation

First consultation, viability study and quote: Free until 5 January 2027 Tell us about your case

We implement the mandatory protocol, provide an external multi-channel reporting line and assign an independent investigator and legal committee for each case.

In short

Outsourced workplace and sexual harassment management: we implement the mandatory protocol, provide an external multi-channel reporting line and assign an independent investigator and legal committee for each case. We handle it ourselves from start to finish, with professionals from our network, with a written quote before we start and your case visible in your client area. We ask for the current protocol if there is one, the staff list and the collective agreement.

First consultation, viability study and quote: Free until 5 January 2027 Tell us about your case

OUTSOURCED WORKPLACE AND SEXUAL HARASSMENT MANAGEMENT

What is included

  • Implementing the protocol, adapted to the company’s size and activity
  • External reporting channel, 100% online; phone optional, at an extra cost
  • Independent external investigator and a reasoned decision by the legal committee
  • Reporting to the authorities where there are indications of a criminal offence

WHAT IS INCLUDED AND WHAT IS NOT PROMISED

The law requires a harassment protocol; the reporting channel is mandatory from 50 workers and in other cases (Law 2/2023), and voluntary below that. A small company can rarely investigate a case well internally: whoever investigates knows the parties, and that taints the outcome. Outsourcing protects the reporting person, the company and the evidence.

What it includes: implementing the protocol, adapted to the company’s size and activity; external reporting channel, 100% online, with optional phone at an extra cost; independent external investigator and a reasoned decision by the legal committee; reporting to the authorities where there are indications of a criminal offence. What it does not include: we do not replace the labour inspectorate or the courts: we document the procedure so it stands up before either. IberFácil is not the System Manager of the channel: the final decision is the company's. Legal assistance for the parties is contracted separately.

DOCUMENTS YOU WILL NEED

  • Company details and headcount.

  • The current protocol if there is one.

  • Applicable collective agreement.

INDICATIVE TIMING

We answer your enquiry within 1 working day and send the written quote within 2 working days.

Once your documents are complete, we prepare the file between 3 and 10 working days.

In a standard case the investigation takes, as a guide, between 30 and 45 working days; it depends on the number of people involved and the evidence to assess.

See the pricing page for how we charge this kind of matter.

How it works

  1. WHAT YOUR COMPANY MUST HAVE

    We look at what your company must have given its size and activity, and what you already have: protocol, reporting channel, training.

  2. DOCUMENTS AND THE TWO FIGURES

    We ask for the current protocol if there is one, the staff list and the collective agreement. We give you both figures: pay per case or annual fee.

  3. PROTOCOL AND CHANNEL IN PLACE

    We put the protocol in place, open the external reporting channel and train whoever needs to know it.

  4. EACH CASE, INVESTIGATED AND RESOLVED

    When a report comes in, an external investigator handles it and the legal committee decides with a reasoned report; we tell you at each milestone.

What to have at hand

  • Company details and headcount
  • The current protocol if there is one
  • Applicable collective agreement

Frequently asked questions

IS THERE A FLAT ANNUAL RATE?

Yes: pay per use, charged only if a case is opened, or a flat annual rate by headcount band. We give you both figures.

CAN THE REPORTING PERSON STAY ANONYMOUS?

Where appropriate, yes, and the channel is designed for it. There are limits when the investigation requires it, explained from the outset.

DOES IT STAND UP BEFORE THE LABOUR INSPECTORATE?

The procedure is fully documented and available for any official request.

RELATED SERVICES

People who come for “Outsourced workplace and sexual harassment management” often need one of these services too. If your case mixes several, it goes in a single file with a single quote.

See everything we do in Out of court

YOUR CASE

Describe the situation, the dates and whether there is evidence or witnesses.

Step 1 of 2 YOUR CASE
Step 2 of 2 CONTACT DETAILS

We only ask for the basics so we can reply with context.

Postal address

You can attach up to 5 files of up to 10 MB each: PDF or photos. If you do not have them to hand, send the request anyway.

REQUEST A QUOTE

Tell us about your case and which documents you already have. We tell you what fits, what is missing and what it costs.

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